Antwortender Vorfeldwartungsdienst

Yantrambpo's representatives serve as the front door to your organization. We use the latest technology and Yantrambpo has the expertise and experience to assist you in your telecommunications needs.
We can answer any suggestion or complaint, and solve them right away.Being in contact with a live person, the customer will feel closer to your company and better understood.

Our state of the art Answering Service includes following services:

- Call Center answering, processing and dispatching
- Medical answering services
- Receptionist service
- Inbound customer service calls including web access to
update your client information
- Message center that includes call answering, screening and messaging
- Appointment reminder and confirmation calls
- Customer/patient help desk

We train our staff to be sensitive to all types of issues and to respond any emergency situation quickly and appropriately. Our highly dedicated and talented management team is composed of individuals with diverse backgrounds in technology support and call center operations.

Outsourcing Answering Needs at a Fraction of Current Costs...

Can you think of anyone who likes to have the call he or she is placing answered by a voice mail system? In today's highly competitive environment, businesses use "answering machines" because they need to free up staff for more urgent tasks, even though they know it causes customer annoyance and lost revenues. But the real choice doesn't come down to one between the "rock and a hard place". A cost effective alternative is available in the form of outsourcing your phone answering needs. After all, chances are that you don't do your own printing, or your own copier maintenance, or your own air conditioning work. Why not outsource some or all of your telephone answering needs at a cost of less than 10% of what you pay your own people to pick up the phone?

Staff and Facilities...

Your calls are always answered by PROFESSIONAL TELEPHONE SECRETARIES who specialize in answering callers the way you... our client... want them handled. Our call center is a state of the art facility with divergent T-1 telephone lines hardware and advanced software systems specially modified to our requirements. Our staff is available to answer your calls 24 hours per day, 7 days per week -- or, just during your lunch hour-- or, just in the hour before and the hour after closing -- or, perhaps during unanticipated call overflow periods when you may not have enough people to pick up the phones.

Here are just a few of the services we provide:

- In-depth, 24/7/365 customer service support
- Dispatch of service, emergency, or technical support personnel
- After hours, weekend, holiday, overflow coverage
- Dedicated receptionist during normal business hours
- Live operator answering service
- Medical service bureau
- Message delivery service
- Toll-free telephone answering service

Toll-Free Personalized Service and Under 60 Second Message Relay...

Our highly trained and experienced operators pick up your calls on toll free lines and greet every caller with the wording you specify. Then they enter a complete and accurate message into our computer system as your caller is speaking, and send it to either your alpha pager, text enabled cell phone or to your fax machine or to E-mail. And.....they do it all within 60 seconds of taking the call!

Clients...

Our clients include doctors, real estate professionals, Federal & State Governmental Agencies, electricians, title insurance companies, and just about anyone you could imagine who really needs to stay in touch.

We offer our clients:

- Courteous, professional, knowledgeable agents
- Crystal clear voice quality
- Customized answering with your personalized greeting
- 24/7 nationwide telephone answering service
- Multilingual services Message center with 24/7, Toll Free access

End Lost Calls and Delayed Messages...

Put an end to lost calls, delayed messages, and voice mail traumatized customers. Whether you're up sizing, down sizing, or just trying to stay even, outsourcing your answering needs may be just the competitive edge you're looking for. Contact us for a quote designed to meet your needs at a cost that makes sense for your business.